1) Payment Policy

Courses: We request payment in advance on a monthly basis. No refunds are given for days when the student is not in attendance. In exceptional circumstances, an agreement may be reached to pay in arrears; however, you will still be committing to pay for the full amount.
Late Payments: Should fees not be settled within two weeks of the starting date, the student will be asked to cease to attend. Failing to complete monthly dues on time will result to a $15 fee.
Private Lessons: A 48-hour cancellation notice in writing via email to Florecer Dance Studios must be given for private classes. Otherwise, fees will remain payable. Should you give 48-hour notice, Florecer Dance Studios will reschedule the private lesson.
Workshops: Places are only secured once full payment has been made. No refunds apply to all workshops unless it’s cancelled by Florecer Dance Studios due to a fault on the company’s behalf.
Pop-Ups: A 24-hour cancellation or rescheduling notice in writing via email to florecerdancestudios@gmail.com must be given for pop-up classes. Otherwise, fees will remain payable. Should you give 24-hour notice, Florecer Dance Studios will reschedule your pop-up booking.
Theatre Trips: Places are only secured once full payment has been made. Theatre tickets are non-refundable. Should another student be able to take the place, a transfer may be accepted at Florecer Dance Studios' discretion.

2) Cancellation of Classes

If classes are cancelled due to the fault of the company, the time will be made up, or fees will be deducted from the following month’s fees. This will be done at the discretion of Florecer Dance Studios. We will not be financially liable for classes or dates cancelled due to events beyond our reasonable control. We retain the right to change the advertised program of classes in the event of illness or other circumstances beyond our control, such as bad weather. Florecer Dance Studios reserves the right to change fees without prior notice. However, we will endeavour to inform parents and carers of any changes as soon as possible.

3) Cancellation of Monthly Notice Policy

Notice of four weeks must be given in writing if a child wishes to cease attending lessons. Fees will still be due even if the student is unable to attend class until the completion of the notice period. Fees will not be refunded if a student decides to leave during the course. Should a student leave for medical purposes (a doctor’s letter will be required in these circumstances) membership may be paused.

4) Attendance Policy

It is a fundamental necessity for the teacher/choreographer to have the time to work with the students; therefore all pupils are expected to meet a 80% minimum attendance. Parents are asked to contact us when their child is absent giving an indication of the reason.
Choreography for Performances: When working towards group choreography for performances, should attendance drop below 80% we reserve the right to alter students’ positions and if deemed necessary, they will be removed from a section or the whole piece.

5) Lateness Policy

Students are expected to arrive on time. Dance is a physical activity that requires the body to be warmed up in order to execute movement safely. Late students miss the proper warm-up and therefore may sustain an injury. Students who arrive more than 10 minutes late may be asked to observe the class for reasons of health and safety.

6) Dress Code & Lost Property Policy

Students must present themselves in a tidy manner at all times.
Lessons: Correct uniforms must always be worn. Students who are not dressed appropriately will not be allowed to take the class. If you have any questions regarding the dress code for a particular lesson, please ask the teacher or email florecerdancestudios@gmail.com
Workshops & Pop-Ups: Students must wear appropriate clothing and footwear for the type of activity they will engage in during the workshop. Should the workshop practitioner deem the attire unsafe, we reserve the right to prevent the student from taking part in the activity. This is done as a matter of health and safety.
 
Florecer Dance Studios does not accept responsibility for items lost or stolen, although anything we do find will be placed in lost property.
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7) Behavior Policy
 
During sessions, students are expected to behave in a polite manner. They are expected to listen, and we discourage unnecessary talking. If a student is disrupting others’ learning, they may be asked to leave the lesson. Any unacceptable behaviour from students and/or parents/carers will not be tolerated. Unacceptable behaviour by pupils may result in exclusion from current and/or future activities. Parents or family members may be banned from premises, events and/or performances. Unacceptable behaviour from parents includes, but is not limited to: class interruptions, usage of phones in the classroom, speaking over instructors/teachers/choreographers. 
 
8) Anti-Bullying Policy
 
Florecer Dance Studios recognizes that every child has the right to enjoy a life free from bullying; therefore, we will always take all allegations of bullying seriously and are committed to dealing with it effectively when it does happen. We will always endeavor to work with students and parents to prevent it from happening.